Update on dissatisfied product

Update about my product. Since 8 June 2022, I received a call from the website team about my delivery option and I gave them the two delivery options at my work place as well as my personal home address. Since I gave them the call they never came back to me about the delivery so til 07 July 2022 I still have not received my product again, so Vodacom is making a fool of me because they say one thing but they still don't deliver again.

So I call to cancel the product again and they tell me that they have reversed everything from their side and I can go to store and do a new upgrade in-store because I am tired of online sales team. I go on 28 June 2022 in-store to do an upgrade so I arrive they say my order is reversed and I should come to store on the first day of the new month cause that is when the store can process the upgrade. I come back on 1 July 2022 with a bounce in my step happy to finally get my product, I get to the store when my bounce is ******ed, because they say that the IT department has not reversed and it should be fixed within 24 hours. I return on 6 July 2022, they tell me that the order is not reversed and at the in-store system it still says that my order is not reversed and the order is still proceeding as normal.

So I plead with vodacom, can you please cancel my order on both the online team that proccessed my order and in-store, I am tired of being told one thing from the online team and another thing in-store. I don't want you to call me to tell me you want my delivery address, just please for the love of God, please cancel my contract.