LT
Lesley T

1 reviews | Active since Nov 2017

09 Nov 2017, 16:43

Update of Banking details

This Department cannot update your new banking details, they have to email the IT department which does not come back to you. You are not able to speak to a person in management as this is not possible. Totally unacceptable, consultants are rude and unhelpful

0
Replies (1)
Vodacom
Vodacom's reply10 Nov 2017, 06:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team