SN
Sfundo N
1 reviews | Active since Jul 2021
12 Jun 2024, 08:59
Update my profile
Hi Why is so hard for you to update my credit profile on credit bureaus institutions? I have settled all my accounts and I got a paid up letter but you're still failing to do one little thing for me so that I can move on with my life. Please do your job I have paid my debts.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Jun 2024, 09:18 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Jun 2024, 09:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SN
Sfundo N's updateReviewer Update
12 Jun 2024, 14:09There's no need for a consultant to call me. I have stated what I need you guys to do. Calling me isn't gonna have any impact on my credit score. I want you to do your job by updating my stuff and close that account. It took less than a week to close the first one...I dont why it has to be so long to the same thing to the second one. Please do your job.
SN
Sfundo N's update12 Jun 2024, 14:09
Reviewer Update
There's no need for a consultant to call me. I have stated what I need you guys to do. Calling me isn't gonna have any impact on my credit score. I want you to do your job by updating my stuff and close that account. It took less than a week to close the first one...I dont why it has to be so long to the same thing to the second one. Please do your job.
SN
Sfundo N's updateReviewer Update
12 Jun 2024, 15:30No email received. Where do I send the settlement letter and a proof of payment If you are not sending an email to reply to as the consultant mentioned. This shows that the relationship with some of these legal institutions and you is not good enough. I settled my first account with MBD I had no problems, now that I'm dealing with TSL legal they're issues. Why is that. ? This is beyond unprofessional.
SN
Sfundo N's update12 Jun 2024, 15:30
Reviewer Update
No email received. Where do I send the settlement letter and a proof of payment If you are not sending an email to reply to as the consultant mentioned. This shows that the relationship with some of these legal institutions and you is not good enough. I settled my first account with MBD I had no problems, now that I'm dealing with TSL legal they're issues. Why is that. ? This is beyond unprofessional.