GF
Giovanni F
1 reviews | Active since Mar 2009
16 Nov 2023, 07:38
Update my details
Vodacom has finally sort out my VodaPay issue, which was not my fault in the first place, as the APP HAD BUGS and because of that I could not pay my Cash Advance loan for 6 months !!!! Nevertheless the Cash Advance Loan has been paid up ,but it needs to be updated on the various credit bureaus ASAP. Upon my investigation it seems it is operated NAIRTIME SOUTH AFRICA (PTY) LTD,which is a 3rd party used by Vodacom. I need Vodacom to instruct them immediately to sort out my credit profile ,as it WAS VODACOM`s fault I could not repay the loan !!!
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Replies (1)Vodacom's replyOfficial
16 Nov 2023, 07:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Nov 2023, 07:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
