SH
Salwa H

1 reviews | Active since Feb 2021

05 Mar 2021, 11:24

update my credit report like you promised you would.

Vodacom is really the worst service provider ever. Quick to take the money but don't care about taking care of their customers. Everything is just about money making. No reliability. Posted a review about a week ago and was told someone would call. Nobody called up until today but I received an sms saying the matter has been closed. Almost a year after my contract is paid up., my credit report is still not updated after being told for the past 5 months it will be fixed. So your words mean absolutely nothing to me. Get my report updated like you said you would.

0
Replies (1)
Vodacom
Vodacom's reply05 Mar 2021, 14:28
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team