ZK
Zieyaad K
1 reviews | Active since Jul 2020
22 Jan 2021, 07:18
Update my credit report!!!
I have cleared my account in February 2020 its almost a year and my credit profile still says I have an active vodacom cotract. I have contacted you multiple times got my settlement letter but still not updated.! This service is appalling!! You got your money so do what you need to for the Customer!!
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
22 Jan 2021, 08:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Jan 2021, 08:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
ZK
Zieyaad K's updateReviewer Update
26 Jan 2021, 15:24You guys keep on saying this and her credit profile does not get updated. It been almost a year and still nothing what can I do to get this resolved.
ZK
Zieyaad K's update26 Jan 2021, 15:24
Reviewer Update
You guys keep on saying this and her credit profile does not get updated. It been almost a year and still nothing what can I do to get this resolved.