Update my credit profile right now

Item: Vodacom
Rating: 1
Author: Chevonne J

You have the nerve to list me as default at the credit bureau when you took the wrong payment details twice on two different calls, you have call recordings to check and rectify this... I posted about this few months ago, I got a call back but was then told to call another number... are you ****in insane, you supposed to call me to get the matter sorted or transfer me to the department that needs to get this sorted, not call me then tell me to call another number... YOU ARE RUINING MY CREDIT REPUTATION YOU ****IN STUPIDS

Helpful (0)

Replies (3)

Vodacom's replyOfficial

07 Nov 2020, 11:13

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply07 Nov 2020, 11:13

Official

Chevonne J's updateReviewer Update

12 Nov 2020, 15:15

Well its 6 days later. I am tired of this... 6 days later and nobody had the decency to pick up the phone and call me ... this is my credit report we are talking about

Chevonne J's update12 Nov 2020, 15:15

Reviewer Update

Well its 6 days later. I am tired of this... 6 days later and nobody had the decency to pick up the phone and call me ... this is my credit report we are talking about

Chevonne J's updateReviewer Update

17 Nov 2020, 09:14

when did you try to contact me? I have been patiently waiting on your call

Chevonne J's update17 Nov 2020, 09:14

Reviewer Update

when did you try to contact me? I have been patiently waiting on your call