DL
DIKOTSI L
1 reviews | Active since Nov 2018
19 Nov 2021, 10:16
Update Account on ITC as its reflecting that I owe Vodacom R1900 [ [Ticket#***] Vodacom (Pty) Ltd// NOMATHAMSANOA LETHOLA ***]
Please Update closure of this account on ITC as you have listed it owing R1900 less the account has been paid off and you stopped deducting money from the account.
NOMATHAMSANOA LETHOLA ***
Good day, We acknowledge receipt of your correspondence regarding the above, dated 28/04/2020. Kindly note that the account has been withdrawn from VVM and we are no longer dealing with this matter.
To:NOMATHAMSANOA LETHOLAVVM *** Please refer all future enquiries to Vodacom directly.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Nov 2021, 11:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Nov 2021, 11:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DL
DIKOTSI L's updateReviewer Update
22 Nov 2021, 11:13Hi Vodacom
Since Friday you promised that a consultant will be in touch with me but looks like it was just one of your courtesy responses because none of you guys have made a call yet.
Please contact me as promised.
Since Friday you promised that a consultant will be in touch with me but looks like it was just one of your courtesy responses because none of you guys have made a call yet.
Please contact me as promised.
DL
DIKOTSI L's update22 Nov 2021, 11:13
Reviewer Update
Hi Vodacom
Since Friday you promised that a consultant will be in touch with me but looks like it was just one of your courtesy responses because none of you guys have made a call yet.
Please contact me as promised.
Since Friday you promised that a consultant will be in touch with me but looks like it was just one of your courtesy responses because none of you guys have made a call yet.
Please contact me as promised.
DL
DIKOTSI L's updateReviewer Update
22 Nov 2021, 11:16In case I will not receive a call in the next 30 minutes to an hour, then I will be showing up at your head-offices
DL
DIKOTSI L's update22 Nov 2021, 11:16
Reviewer Update
In case I will not receive a call in the next 30 minutes to an hour, then I will be showing up at your head-offices