SM
Silindokuhle M

1 reviews | Active since Sept 2025

11 Nov 2025, 18:33

Update account at the credit bureau

The credit balance on my Vodacom fibre account was removed but still has not been updated at the credit bureau and it is affecting my credit report. It’s been over 21 business days but still Vodacom has not rectified this at the credit bureau.

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Replies (1)
Vodacom
Vodacom's reply12 Nov 2025, 07:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team