1 reviews | Active since May 2024
Up your game Vodacom
Vodacom South Africa needs to up their game. Since October 2023 I have called and emailed informing them that their consultant who called to sell a wifi package to me gave me the incorrect information. Investigation by Vodacom proved this to be true and I requested for them to send a courier to pick up their goods and ofcourse to return monies debited. 3 weeks ago an agent contacted me stating that a courier will be in touch and Vodacom will contact me to discuss repayment. It's been 3 weeks of waiting and once again monies deducted for a product that I am not using. The level of irritation I have with Vodacom is beyond words. For the love of all that's holly just sort your BS out please. Take your product and return my money. Never again will i deal with this company.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
