RC
Raymondy C

1 reviews | Active since Apr 2013

05 Apr 2016, 13:30

UP GRADE & ONLINE SUPPORT

Good day I am so sick and tired ,fustraded going back and forth from one department to the next where someone answers you explain, put you on hold transfer you and don't say they doing so and we have explain yourself over and over again, so much for the service.<br> I have called 5 times today already and the same ****, where does it end.<br> All this because the consultant in question stuffed up ,y delivery address and yet I cannot get a hold of him or speak to a supervisor.<br> name Preshane don't know the surname.<br> You delivery policy -terms and conditions 1 day and now due to a consultant not doing his job I have to wait another day.<br> I need someone to assist urgently.<br>

0
Replies (1)
Vodacom
Vodacom's reply06 Apr 2016, 06:48
Official
Hello mondy,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team

Best regards,