**** up again, try me

I called vodacom on the 31st of January 2021 to request a cancelation on the free minutes that they give me for a charge of R98 odd cents on my contract, I spoke to a consultant who advised my request will be auctioned in the next 2 hours. I noticed on the 1st Feb that my request was not actioned and called again, the consulted I spoke to told me my next debit order will be less the 500mins charge, i later went on their app that shows my next debit order would be R418 odd cents where as when I took the contract with vodacom I was advised of R299, the consultant that advised me on my upgrade didn't tell me of vat, I knew my contract as R 299 and nothing else, this is miscommunication and the consultant that told me that I won't be billed for the free mins that where added incorrectly tried to cover this by saying the people that upgraded my contract are a sub contractor called bytes, and the fault is not with vodacom, I honestly don't give a ****, if anything more than R299 goes of my account,i won't be liable for any returned debit order, charges that will be on my statement for any returned debit order vodacom will pay, if I get listed on my credit berue for a missed payment from vodacom I will sue the **** of vodacom, in really sick and tired of being the one calling you for everytime you miss up my account. For the fact that I have been a client for the past 4 years and you still treat your client like **** this must come to an end. Just letting you know in advance that you should expect a court order from me and 100 of your clients that have experience issues with your nonsense customer services agents that don't know their job and continue lying to your client some even hang up phones instead of fixing the query or solving the issue of your client. If you guys don't believe check my number and the stupid customer rating survey that is useless as you never do anything about the 0 rate score we as your client rate. Im waiting for the 28th to see what mess you will be doing on my account this time around. I'm patiently for you guys to mess up again and this time I'm taking a stand.