Unwilling to adhere to a simple instruction
<p>I own a galaxy S7. One of 9 accounts that I have with Vodacom. I am entitled to a free screen repair within first 12 months. When I excised this option they advised that the back cover is broken. I said I am aware but they should NOT fix it!! Now Vodacom is insisting that the back cover be repaired and that I should pay R 4000 for the privelage. Which part of no do they not understand </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team