Unwilling /*********** to assist

Vodacom Shop Beacon Bay This is an open letter to whomever at Vodacom Shop Beacon Bay decides to find it of interest. After almost 2 months my husband still does not have his Tablet back from you. All we get, when we can reach you, is promises to phone back, WHICH YOU DO NOT DO!! We took a 2 in 1 deal for the Lenova tablet. The sales person did not open the boxes to make sure that they were in working order. When we reached home ( WE STAY TWO AND A HALF HOURS FROM EAST LONDON) we found that the one Tablet did not want to switch on. The Tablet was sent back to you via courier at our expense. THAT WAS ALMOST TWO MONTHS AGO. YOU SHOW NO INCLINATION TO ASSIST US AND WE ARE PAYING FOR AN ITEM WE DO NOT HAVE.