BD
Brian D
1 reviews | Active since Dec 2011
08 Jul 2020, 10:56
Unwilling and prepared to steak from you
Due for upgrade on 1 August, need phone today and they not prepared to help. Ask about cancellatiin thwn they want to add penalty, all outstanding subscriptiin and handset fees, that without giving the data or airtime you pay for. All this after being a loyal client for 10 plus years with 5plus lines....
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
08 Jul 2020, 11:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jul 2020, 11:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team