MG
Muhammed G

1 reviews | Active since Jan 2014

15 Aug 2015, 08:41

Unwelcome agressive sales

Some company based in Durban called me on Friday claiming to be a private company representing vodacom from the number ***. <br> <br> I was harassed by the sales agents for about 30 mins while they tried to agressively sell me data bundles and routers for which I had absolutely no need. <br> <br> The also seemed to have full access to my account information including usage patterns and monthly billing details. They also seemed to have been able to access my information directly from the vodacom system.<br> <br> I find this as an infingment on my privacy and can only wonder why would vodacom freely make this information available to any \Tom

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Replies (1)
Vodacom
Vodacom's reply16 Aug 2015, 08:52
Official
Hello Mgoolab,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
Waseema