PT
Pierre T
1 reviews | Active since Dec 2015
26 Jun 2025, 13:48
Unwarranted subscriptions
Hi Vodacom, thanks for subscribing me to a services which I did not ask for and then putting the onus on me to cancel the subscription for this unwarranted service. Surely this is a **** and ***** business purposes. Welcome! You have successfully subscribed to VIU Premium + 3GB VIU Data-Monthly. Free for 1 month thereafter R0.00 each month on your Vodacom account. To unsubscribe click https://bit.ly/3if1lzJ or dial *135*997#
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Replies (1)Vodacom's replyOfficial
27 Jun 2025, 08:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Jun 2025, 08:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
