LC
Louis C

1 reviews | Active since Mar 2018

27 Mar 2018, 13:59

Unwanted Welcome Tone - Vodacom

Vodacom has activated a welcome tone of which I have not requested. Please can someone from Vodacom have this removed ASAP. Please could someone from Vodacom message me to have this removed.

0
Replies (2)
Vodacom
Vodacom's reply27 Mar 2018, 14:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Mar 2018, 10:37
Official

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per SMS Communication, query has now been Resolved.

Regards

Consumer Website Team(SA)