RM
Ria M

1 reviews | Active since Feb 2018

06 Feb 2018, 12:25

Unwanted wasp services

I have now on multiple occasions lost significant amounts of airtime to unwanted and unsubcribed for wasp services. I have called vodacom to inquire and complain about this. I was told there is nothing that can be done other than for me to unsubscribe from these services. I asked to have all future wasp services blocked for my number and was told that this is not possible. This is pathetic. We're effectively being ****** of our airtime and Vodacom chooses to not do anything about it

0
Replies (2)
Vodacom
Vodacom's reply06 Feb 2018, 12:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Feb 2018, 14:45
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dc