CC
Cornell C
1 reviews | Active since Dec 2013
06 Jul 2018, 07:27
Unwanted Vlive subscriptions
Subscriptions being deducted for months without my consent. I would never agree to this nonsense and never used it.
It took me some searching to finally realize it was Vlive and not other WASP services. Vodacom are ********* and if I don't get a refund I will be discontinuing my account with them
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Jul 2018, 08:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jul 2018, 08:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jul 2018, 10:28Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,
Vodacom's reply06 Jul 2018, 10:28
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,
CC
Cornell C's updateReviewer Update
06 Jul 2018, 10:35Vodacom refunded me and stopped these services
CC
Cornell C's update06 Jul 2018, 10:35
Reviewer Update
Vodacom refunded me and stopped these services