RB
Richard B
1 reviews | Active since Sept 2014
31 Mar 2023, 10:48
Unwanted upgrade.
I received a call from vodacom telling me they are aware that networks have been bad and would like to send me a router and upgrade my data contract at no extra cost. I now received an sms stating my contract has been upgraded and the price has gone up. I am so sick of vodacom, their constant lies, lack of signal and terrible service!!!! I want to know what is going on!
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Vodacom's replyOfficial
31 Mar 2023, 11:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Mar 2023, 11:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team