Unwanted subscriptions loaded to account without consent

I have complained about this before by calling in the complaint. Vodacom 's Tobi never takes me far enough to actually log the complaint. Ever. Because I do this every month. Nothing ever changes.

I subscribe to Showmax via my Vodacom account. I am happy with my subscription to regular Showmax.

But....

Every month, without my consent Showmax Premier League is added to my bill.

It's now a given that on or about the 1st of the month I'll get an SMS proudly informing me of this unwanted cost loaded to my Vodacom account.

It's so certain and so irritating that I have set a monthly reminder on my phone to remind me to deactivate the Premier league subscription.

I open the app and deactivate it. The next month it's back.

When I call in to Vodacom I am told to slide the blue button to the left to opt out of automatic subscriptions.

I do this EVERY month. Yet come a new month and there it is again and the blue button is back in it's opt in position and I am told that I must have slid it back and I am automatically given a subscription to a sport and service I have no interest in.

To add to my irritation sometimes the blue button can be changed but most often I get an error that lasts for days so I can't slide it to opt out.

Please do something about this.

I shouldn't have to repeat this every month. Vodacom should accept No is No.

I should think the SMS confirmations are enough evidence of my decision that I don't want Premier League.but let me know I now keep photos.

I have tried the link in the SMS to confirm but that also shows up errors.

Showmax support says this is a Vodacom problem because I subscribe via my Vodacom account.

Please sort this out.

I don't have time for it.