1 reviews | Active since Apr 2018
Unwanted subscription
I bought airtime yesterday and it was R67,90 and all of a sudden it was R 50,69 please don't ask me how. Anyway I bought again R100 just to buy my data and surprise " I am subscribed " to SPY that cost me R15 a day just for "ticking on internet" or replying "yes" or subscribe, which I never did. This 31050 did not me help at all When I buy m airtime I know for what. I have NEVER subscribe to anything and still want to buy my1 gig or change the Network to Telkom. I am loosing at Vodacom and it's not the 1st time. I had enough cos when you are a reliable customer they can pay u back with sh***t on a golden platter as they think about money. For the couple of months I tolerate Vodacom and its enough 'ICASA' here I come.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Philo
Kindly note that the above query has been attended and feedback has been emailed to you,
We trust that this assists in clarifying matters.
Kind Regards
Craig Julius
Vodacom Consumer Website Team
Best regards,
Good Day Philo
Kindly note that the above query has been attended and feedback has been emailed to you,
We trust that this assists in clarifying matters.
Kind Regards
Craig Julius
Vodacom Consumer Website Team
Best regards,
