1 reviews | Active since Feb 2017

19 Feb 2017, 02:30

unwanted subscription

<p>How do I possibly sign up for anything in my sleep?? Thats crazy! Got an sms at 01:43am stating Welcome to Super Harvest Frenzy! Billed ********** Playing at http://m.airg.ca/vodazashf Customer Care + ********** 7985.Unsubscribe http://live.vodafone.com/unsub" and when I click on the link to unsubscribe I get a warning saying that following the link I may leave my phone vulnerable and and that I am solely responsible for any damage or loss... What the hell is that about? I didn't subscribe to anything!! I Want this Removed!!</p>

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Replies (3)
Vodacom
Vodacom's reply19 Feb 2017, 06:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply21 Feb 2017, 10:34
Official

As per telephonic discussion,feedback provided.

Best regards,

Vodacom
Vodacom's reply21 Feb 2017, 10:36
Official

As per telephonic discussion,feedback provided.

Regards

FM

Best regards,