Unwanted subscribtions to account.
So vodacom is allowing subscribtions to my account to whitch i do not consent. I lost so mich airtime already on 2 contracts because of subscribtions i dont even know is deducting R7 per day. How can this be allowed? Do i not even have the right to reject subscribtions? Because im never given a choice? Im told to just cancelle all subscribtions on a weekly basis if i dont want to loose airtime?
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Replies (1)Vodacom's replyOfficial
01 Jun 2020, 08:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jun 2020, 08:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
