1 reviews | Active since Jul 2017

31 May 2020, 16:43

Unwanted subscribtions to account.

So vodacom is allowing subscribtions to my account to whitch i do not consent. I lost so mich airtime already on 2 contracts because of subscribtions i dont even know is deducting R7 per day. How can this be allowed? Do i not even have the right to reject subscribtions? Because im never given a choice? Im told to just cancelle all subscribtions on a weekly basis if i dont want to loose airtime?

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Replies (1)
Vodacom
Vodacom's reply01 Jun 2020, 08:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team