Unwanted SMS with data.

Item: Vodacom
Rating: 1
Author: Naas V

And there it happened once again. Another SMS trying to sell me a data bundle in spite of being promised several times it would be cancelled. Is this ever going to stop? Sat 16 June, 21:15.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

18 Jun 2018, 13:01

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply18 Jun 2018, 13:01

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Naas V's updateReviewer Update

20 Jun 2018, 07:45

No reaction from Vodacom to date.

Naas V's update20 Jun 2018, 07:45

Reviewer Update

No reaction from Vodacom to date.

Naas V's updateReviewer Update

02 Jul 2018, 10:36

Is there anybody awake at Vodacom who can attend to this problem?

Naas V's update02 Jul 2018, 10:36

Reviewer Update

Is there anybody awake at Vodacom who can attend to this problem?