LG
Lana G

1 reviews | Active since Jul 2011

04 Nov 2022, 22:46

Unwanted sales calls from Vodacom / third parties???

I am totally livid :(

I have/am receiving several calls on my Vodacom number from companies pretending to be Vodacom / claiming to be from Vodacom for months now. Apparently "Vodacom" gave them permission to contact me regarding my expired contract???

I DO NOT CONDONE VODACOM SHARING ANY OF MY PRIVATE CONTACT DETAILS for any unsolicited / marketing purposes. The fact that third parties have details about my Vodacom account is very concerning to me! This seems directly related to my recent usage of the Vodacom Mobile App or my recent communication to Chatz Cellular at Robertson, Western Cape.

Please PROVE to me WHERE I gave consent to be harassed by sales calls during work hours and thereafter.

This has to stop!

0
Replies (1)
Vodacom
Vodacom's reply06 Nov 2022, 22:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team