RN
Rowen N

1 reviews | Active since Jan 2015

04 Jun 2016, 13:13

Unwanted product

<p>In October 2015, I chose to cancel my Vodacom contract. Instead offered me a Wifi product. I informed them that I have wifi and I was told this can be used anywhere.</p> <p>The product is a wifi router which I do not need as I have ADSL line. I have not used the product and it is still in the original packaging.</p> <p>I have written to HelloPeter about this last year, however Vodacom has still not sorted this problem out.</p> <p>Now they are sending me warning letter for payments not made. </p> <p>I cannot pay for a product I did not want and was falsely advised by them to take it.</p> <p> </p> <p>I would like some advice on what I should do.</p>

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Replies (1)
Vodacom
Vodacom's reply05 Jun 2016, 07:28
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards,

Consumer Website Team