SA
Susan A
1 reviews | Active since Sept 2015
31 Oct 2019, 10:41
Unwanted Mum&Baby messages
I connected to Hellopeter on 22/10/2019 regarding Vodacom Mum&Baby messages that I have been receiving for a few months. I have never subscribed to these and have been to 3 different Vodacom shops to try and have them stopped to no avail. Vodacom did reply to my Hellopeter on 23/10 and said a Consultant would be contacting me. This has never happened and I have since received 2 more Mum&Baby messages. I am thinking of changing to another network!
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Vodacom's replyOfficial
31 Oct 2019, 11:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply31 Oct 2019, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team