1 reviews | Active since Sept 2017
I recently updated my cell phone and received a new phone and the technician transferred all the info from my old phone to my new phone. However he did not disable the data and I received an SMS telling me that I had used out of bundle data to the value of R15. I have been unemployed for almost 4 years and have never had any data on my package and now they expect me to pay for their technician's mistake.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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