Unwanted contract

Good day<br> <br> I just wasted over 30 minutes on the phone with one of your consultants who painted a picture of 2 gig data at a reduced rate on my existing contract and I specifically asked him what the catch is to which he rep**** there is none, Vodacom is just helping me to save on my data expenses and that I will be saving.<br> <br> As he continued speaking it started to sink in that this is actually a new contract for 24 months and an email and sms I received during the time confirmed that there is a new line/sim assigend to me as well.<br> <br> My contract expires next month and I plan to downgrade. I am not interested in an additional contract and I told him that I have changed my mind to which he rep**** its too late because he has already processed my application which cannot be cancelled.<br> <br> As a client/ customer, and in terms of the Consumer Protection Act, I am allowed to say no or change my mind and I refused to be bul**** into a 24 month contract. I specifically told your consultant that I need time to process what he has told me and also to shop around to which he said its too late for me to cancel.<br> <br> As a loyal Vodacom customer, this has been a very unpleasant experience for me!