1 reviews | Active since Jul 2017
Unwanted Billing!
<p>Vodacom billed me for a subscription service "Harvest Frenzy" for which I never subscribed. When I contacted them they told me that my handset activated this service. I told them that this theory is farfetched as Harvest Frenzy is a game provided by Vodacom for which a user needs to subscribe for. I requested a reimbur*****t of my airtime but they just ignored my emails.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Petrha
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Petrha
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ