BH
Bradley H
1 reviews | Active since Mar 2015
08 Mar 2015, 14:07
Unusually poor service from Vodacom Direct
There are quite a few complaints I have with regard to this one new contract. <br> Firstly I have been a contract customer for two years with no debit orders problems. I ask to take out a new sim only, data contract and I am forced to produce my ID, three bank statements, proof of residence and a payslip. Surely my history with you would suffice and the fact that it's a sim only data contract. If you worried about my credit rating, you welcome to request a credit report yourselves instead of passing this onto your \loyal"customers and making me go into the bank to get my \""latest\"" bank statements.<br> <br> Secondly"
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
09 Mar 2015, 06:42Hello bradhilder,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply09 Mar 2015, 06:42
Official
Hello bradhilder,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
