MR
Mohlala R

1 reviews | Active since Jan 2018

16 Jan 2018, 11:17

Unused Contract billing

i just don`t understand why vodacom is charging me for a contract that i am not using a cent on. telling me that i am on month to month contract, but the number has not been active for more than a year now!

0
Replies (1)
Vodacom
Vodacom's reply16 Jan 2018, 11:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team