************* ISP

I have been waiting for the last 9 days for activation of my Fibre line with Vodacom. I've called every day during this time holding on for some time as long as 15 to 20 minutes per call and was told the process would take 24 to 48 hours. This is unacceptable service. It's a shame that even though a manager said he would get back to me I'm still waiting for that call. I cannot believe that such an established company can be so *************. Spoken to multiple customer care agents all promising to escalate the matter because son was writing exams and needed the internet. Well he has completed his exams at unnecessary extra cost and we still have no internet. Just shameful.