AO
Amanda O

1 reviews | Active since Sept 2016

24 Apr 2025, 13:54

UNTRAINED VODACOM STAFF

These people are not fully trained. How can they tell me the notifications I am continuously receiving for numbers unknown cannot be stopped by them. I need to go to a Voda shop and ask them to assist by blocking, which in itself is utter nonsense. They are either out of depth or just purely lazy to try and resolve the matter. The more I complain the less they do. I am so sick to receive these messages for the two said unknown numbers indicating they are running out of airtime or data. What a lot of ****!!!!! Vodacom wake up.

0
Replies (2)
Vodacom
Vodacom's reply24 Apr 2025, 14:16
Official
 
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

 
AO
Amanda O's update24 Apr 2025, 15:09
Reviewer Update
Good day

Thank you for resolving the issue amicably and this is a proof nothing so bad not so be fixed. Much appreciated.