KM
Katleho M
1 reviews | Active since Nov 2013
02 Jun 2020, 11:30
UNTRACEABLE AIRTIME - POWER HOUR
I bought POWER HOUR on Sunday 31/05/2020 for 3 days. I didn't any phone calls yesterday until in the night there was no airtime available. I had to buy more airtime for the phone call. This is not the 1st time this happens I just overlooked it before but now I see that its becoming a pattern.
Please advise what's happening or what happened with my airtime????
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Vodacom's replyOfficial
02 Jun 2020, 13:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2020, 13:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team