UNSUTASFACTORY SERVICE VODACOM!!

I have been a Vodacom customer for over 15 years and have been battling for over two weeks to get a port out to mtn cancelled and consequently my linked vodamail address was also deactived, although I reported this in two hours from the port out request. My vodacom number is now activated but my vodamail email is still not working and I have lost ALL of my previous history on this account. I have not received the past two weeks incoming emails, the account is empty. I m also unable to send or receive emails from this account. The account in outlook is also not working.

I have spent days on the phone with Vodacom consultants trying to sort this out. Can you please FIX this problem.