Unsuccessful upgrade: Meyerton

Vodacom Meyerton will not see me ever again and I will not recommend them to anyone! 1. I am doing an upgrade and then when I ask what the difference is between two phone the sales person don’t know what it is. 2. The sales person don’t know how to speak to a person because he told me I am not listening to him as he told me how I should fill in the forms. 3. He did not tell me the store don’t have the stock and I need to wait for the phone to be ordered. 4. Then when I inquire after day 4 they don’t know when I will receive it. 5. I cancelled the quote or upgrade then I got long faces from the admin person and sales person! 6. I went to another Vodacom store then it took them 2 hours to get the quote cancelled and they are telling me they need to phone another department but it is suppose to take 5 seconds as it is only a button which need to be pressed which says CANCEL QUOTE!!