L
Lasi

1 reviews | Active since Aug 2022

06 Feb 2023, 12:55

Unsuccessful Port line with Vodacom

Vodacom…

I went into Telkom last week to port my number to Telkom from Vodacom. We did it twice with the lady at Telkom on two separate days.

I am not understanding why Vodacom does not want to port my number? I went into Vodacom and they said that they’re not receiving a port code and again I went to Telkom and they assisted me with their port pin. @ Vodacom please can you send me a port pin or change it on your system because I am tired of driving around going to different Vodacom’s hoping that I’ll get assisted yet I don’t. I tried to also call directly and I keep getting diverted to Tobi who does not reply to my messages! I have just about had it! Why don’t you guys have direct people we can talk too???

My name is Lasi Matshidiso Tsotetsi and I want to port my *** number from Vodacom to Telkom.

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Replies (1)
Vodacom
Vodacom's reply06 Feb 2023, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team