MJ
Maligan J

1 reviews | Active since Nov 2013

18 Jan 2017, 10:59

Unsuccessful contract cancellation *** SERVICE

<p>I went to open new contract with Vodacom in September 2016 they could not surply me with the phones the one they gave me was not working i took ot back and cancell the contract with them i still till today i receive statements that i'm owing them i even called to confirm the cancellation and they promised to call me back in October 2016 when a debit order went off till today no feedback of my call in October 2016 and just received another statement.</p> <p> </p> <p>You are ****ing up my good credit record</p> <p> </p> <p>Dont call me just clear my name off your records never want to hear from you again </p>

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Replies (1)
Vodacom
Vodacom's reply18 Jan 2017, 11:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team