Hellopeter
Share Your Experience
MK
Marlo K

1 reviews | Active since Dec 2019

17 Jan 2020, 07:28

Unsuccessful Contract Cancellation

Vodacom is *****ing my money. Vodacom keeps on sending me invoices and taking debit orders after I have explicitly stated on a phone call that I bought myself out of the contract. I try sending emails but I have better chance of winning the Lotto than getting a reply from them.

0
Replies (5)
Vodacom
Vodacom's reply17 Jan 2020, 09:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
MK
Marlo K's update21 Jan 2020, 16:47
Reviewer Update
No one has contacted me, as of yet. Please advise.
MK
Marlo K's update23 Jan 2020, 08:29
Reviewer Update
No one has contacted me, as of yet. Please advise.

MK
Marlo K's update07 Feb 2020, 19:34
Reviewer Update
Problem has been resolved with Vodacom. Thanks for getting back to me.
MK
Marlo K's update10 Aug 2020, 09:14
Reviewer Update
Vodacom, please this is an ongoing matter. Stop sending me invoices moths after I have explicitly cancelled my contract. I am highly dissatisfied.