MK
Marlo K
1 reviews | Active since Dec 2019
10 Aug 2020, 09:26
Unsuccessful Contract Cancellation
Vodacom is *****ing my money. Vodacom keeps on sending me invoices. I have explicitly stated on a phone call that I bought myself out of the contract. I try sending emails but I have better chance of winning the Lotto than getting a reply from them.
I was promised that Dimakasi would send me a Payment Settlement Letter to confirm that my account has been settled. The letter never arrived. I am highly upset.
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Replies (1)Vodacom's replyOfficial
10 Aug 2020, 09:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2020, 09:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
