MK
Marlo K

1 reviews | Active since Dec 2019

10 Aug 2020, 09:26

Unsuccessful Contract Cancellation

Vodacom is *****ing my money. Vodacom keeps on sending me invoices. I have explicitly stated on a phone call that I bought myself out of the contract. I try sending emails but I have better chance of winning the Lotto than getting a reply from them.

I was promised that Dimakasi would send me a Payment Settlement Letter to confirm that my account has been settled. The letter never arrived. I am highly upset.

0
Replies (1)
Vodacom
Vodacom's reply10 Aug 2020, 09:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team