ER
Erick R

1 reviews | Active since Jun 2014

17 Jan 2017, 08:01

Unsuccessful cancellation of contract

<p>I have been trying to contact Vodacom customer care to cancel my Data contract for the past month. Every time I call I am kept waiting on the line for more than 20 munites without any awnser.</p> <p>I simply cant afford holding on the line for that amount of time in order to cancel my data contract.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply17 Jan 2017, 10:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team