JM
Jacob M

1 reviews | Active since May 2021

22 May 2021, 16:09

Unsubscribe me

There is something strange and ********** happening to my airtime. I for many times asked Vodacom about this always connected,cos everytime when my free minutes gets finished, automatically my airtime is used to buy another minutes,which I don't remember signing for.even when it tried to call Vodacom for several times,they just gives me awkward answers,cos on my phone when I even try to unsubscribe,it say I didn't subscribe to any anytime connected.so I ask that they unsubscribe me from that

0
Replies (1)
Vodacom
Vodacom's reply22 May 2021, 19:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team