CS
Christopher S

1 reviews | Active since Mar 2018

19 Mar 2018, 21:14

Unsubscribe from Vodacom Live

I’ve noticed the past two months charges on my bill regarding WASP services and Vodacom live. I’ve even being into a store to help unsubscribe me from these services and continuously sending STOP ALL to 31050, which states I’m not currently subscribed to any WASP services. Unfortunately I still get billed for these services I have never agreed to.

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2018, 06:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team