kR
keith R
1 reviews | Active since Feb 2015
16 May 2025, 12:10
Unstable network in North Free State
I live in Ventersburg, North Free State. For the last 2/3 years we (all Vodacom subscribers in the town experience a recurring problem. Every 3/4 months the network becomes unstable, ie, it becomes slow as well as going on and off. Sometimes, as is now the case, we can't make or receive calls. We report it and after a few days it is restored only for the problem to reoccur a few months later. At the moment it is so bad can't even report the fault without being cut off half way.
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Replies (1)Vodacom's replyOfficial
16 May 2025, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply16 May 2025, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
