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VAL C

1 reviews | Active since Dec 2010

14 Aug 2018, 11:01

Unsolved problem with Vodamanage 2 WEEKS and counting

Absolutely NO help with Vodamanage

0
Replies (3)
Vodacom
Vodacom's reply14 Aug 2018, 12:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

VC
VAL C's update14 Aug 2018, 13:00
Reviewer Update
I did get a call at 12h11 and the gentleman said he will email me so that I can reply to his email with the necessary attachments he requested. It is now 13h00 but still no email received. therefore no progress yet.
Vodacom
Vodacom's reply17 Aug 2018, 08:08
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)