1 reviews | Active since Aug 2016

18 Oct 2023, 19:17

Unsolicited OTP makes me smell a rat

Keep getting smses about stupid subscriptions with OTP I never asked for. When calling your customer care line I keep getting transferred to that dumb bot TOBi. Still no assistance from that dumb thing. Don't know if people are attempting ***** on your network, or what the hell is going on.

0
Replies (1)
Vodacom
Vodacom's reply19 Oct 2023, 07:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team