Unsolicited Mail and *****

I received 2 of the same emails today asking me to click a link to register for ebilling. I have never been a Vodacom client nor have I app**** for an Vodacom services. I have been with MTN all my life.

I tried calling all of the numbers that you have published but I cannot get thru to anyone because I am not a vodacom client. This is ridiculous! I tried your livechat but you closed the chat without even answering me, ***??? Im so glad that I am not a vodacom client because your service sucks!

Anyway, i then received another email a Vetting Application Notification, It had my Name and Surname and obviously my email address but a different ID number. I called your clearwater mall store in JHB, spoke to Ivan who was just ****n useless and not willing to help me with my issue and just kept saying the store cant help me, only the 082 number can and that I must just call it. No matter how much i tried telling him Im not a Vodacom client he instead he cant help!!

So I looked for another number and called another branch. The lady was very helpful and after she listened to me, she told me where the below transaction was done - it was in Ballito & Im in JHB. She gave me the number for Balito and I spoke to a lady who said KhumaloB04(who processed the application) is busy and she will get him to call me back. I asked her for your ***** number and suddenly he was available and came to the phone. I gave him the ID number on the email and he said he made a mistake on the email address. I asked him what his clients name was and he said it was the same as mine Enver Chetty, I asked him what his clients email address was and he said it was the same as mine except it had an 11 in it, so his clients email address was supposed to be ***.

But he was such a rude **** and in such a hurry to get off the line that it was actually suspicious. He offered no apology for his **** up and for wasting my time for the last 1,5hrs to try and find out *** was going on and he eventually put the fone down and said he will correct the email address.

Does Vodacom only employ rude, *********** ****s? Im glad I am not a Vodacom user!!